Happy New Year

December 31st, 2009

Best wishes to all my students and readers for a happy and healthy 2010. I will be taking a break now from this blog site until sometime in April 2010.

The Importance of Feedback

December 31st, 2009

This is taken from the HBR daily management email for December 31, 2009

4 Steps for Managing Your Invisible Resume

People’s opinions of you as a colleague or leader heavily influence hiring and
promotion decisions. But these opinions are often something you can’t see. Here are
four steps to stay on top of your invisible resume:

1. Find out what people think. Seek 360-degree feedback. Ask trusted colleagues for
frank advice about how you can improve.
2. Ask for more than basic feedback. Don’t wait for your annual performance review.
Ask your manager for substantive feedback on your performance and how you might push
forward your career.
3. Begin to rewrite your own story. If you’ve gotten some tough feedback and you’d
like to change, ask for help. Be upfront with your boss, direct reports, and
colleagues about what you’re working on and why.
4. Check your invisible resume regularly. Once is not enough. Establish channels for
ongoing feedback and periodically take the time to do a self-assessment

5 Rules for Mastering Leadership

December 23rd, 2009

From the daily Harvard Business tips for December 23, 2009
There are countless opinions on how to be an effective leader, but it’s important to
not forget the basics. Here are five rules for mastering the fundamentals of
leadership:

1. Shape the future. Articulate where your company or division is going and be sure
everyone around you understands the direction.
2. Make things happen. Once you know where you’re headed, focus on the how. Again,
be sure all of your people know what it takes to execute.
3. Engage today’s talent. Make the most of your people; engage and inspire them to
do their best.
4. Build tomorrow’s talent. Find and build the talent you need for future success.
5. Invest in yourself. You can never be a perfect leader; find ways to continually
build your skills and become better.

Every Cloud Engenders Not A Storm -Shakespeare

December 20th, 2009

This is to notify students that their final grades have been submitted to Student Services and should be posted on the CMD by Tuesday, December 22. Students wishing to have a break-down of their final mark can contact me after that date. Test papers will be left in my mail box at the ORGS Offices, Room N303A, SSB, on Monday December 21.

Clarifications

December 11th, 2009

In answer to student questions.

1. The exam will cover lectures 5 (power) to the end, inclusive.

2. The take-home paper is to be at least 1000 words in total.

Do the Right Thing and Profit by It

December 8th, 2009

This is an excerpt from Thompson’s Insurance News for Monday, December 7, 2009. Distributed here with permission of the publisher.

  Company boards must consider not just shareholders’ profits but general well-being
of society - Lord Levene
   (Copyright Thompson’s World Insurance News. Not to be redistributed by individual
recipients.)
  People are demanding that boards consider not just their shareholders’ profits but
also the general well-being of society, said Lloyd’s chairman Lord Levene.
  He was speaking at the Council of Christians and Jews in London event ‘Ethical
Capitalism: What does faith have to say about economics?’
   “In an era where the chairman of a multinational firm holds more power than the
leaders of most countries, boards need to revisit who they are working for and
why.
  “We do not have to choose between principles and profits. Nor do they simply
co-exist, they are co-dependent.
  “It is not the role of business leaders to debate ethical dilemmas or the finer
points of theology. It is not our role to find new moral codes.
  “But we can and must have values - religious or otherwise - which guide not just
how we make our money but what we do with it when we have made it.”
  Business and the wider society are currently having to adapt to a strange new
world, a post-communist, multi-polar, digital age.
  “We need strong values to anchor us and to navigate a world which is fast and
getting faster.
  “What we must learn from the Victorians is to re-discover a sense of responsibility.”
 

Final Lecture

December 7th, 2009

 

The concluding lecture is billed as a review of the main themes of the course and of wise sayings, anecdotes, stories and lessons learned about work.     

The main themes of the course have been as follows.

1. Leadership can be learned. 

2. Leadership and management are different but the difference tends to be exaggerated.

3. Leadership is about relationships.

4. Leadership is a performance art.

5. The legacy of a leader matters.

As to lessons learned, remember that the world is bigger than your capacity to control it. Often in life events will overtake you. Try to learn from your mistakes. They are a more valuable teacher than your successes. Also,

1. In work, search for something you love and can take pride in. This may take a few tries.

2. Be self-aware. Know your strengths and limitations.

3. Lead a life of continuous learning.

4. Stay true to your core values. Trust your instincts. Do not be seduced by short term expediency.

5. Take care of your health.

6. Learn to manage money. Retirement comes faster than you think.

7. Never confuse your the size of your bank account with your IQ

8. Everyday when you go to work think about what you want your colleagues to say about you when you retire.

8. Dream, take risks, project optimism and have a good feeling for people.

The powerful play moves on and you may contribute a verse. What will your verse be?

My best wishes to the students of OBIR 4950.A and thank you for your interest and enthusiasm.

Some Interview Tips

December 7th, 2009

From the Harvard Business Publishing management e-tips for November 30,2009:

When you have to convince a hiring manager that you are the right person for the
job, try using these three tips:

1. Do research. Find out as much as you can about the interviewer, the job, and the
company before you step in the room. Don’t try to impress the interviewer by listing
all the personal details you found by googling her, but let the information you
learned shape how you answer her questions.
2. Show interest. You should of course appear interested in the job, but you should
also show interest in the interviewer. Asking her questions about herself
demonstrates that you care about people and what makes them tick.
3. Don’t forget to listen. Don’t deliver a 45-minute monologue about why you’re the
perfect person for the job. Listen to what the interviewer has to say — she will
likely give you valuable information about what kind of candidate she’s looking for.

Leadership and Humility

November 30th, 2009


This is from the Harvard on-line management tips for November 24, 2009.
Effective leaders need to be mindful not only of their accomplishments, but of their
character as well. Humility is a key aspect of character. Here are three ways to step out of the limelight and let others shine:
1. Temper authority. Don’t use authority just because you have it. Encourage your
people to make decisions, set their own goals, and take responsibility as often as
possible.
2. Promote others often. Grooming talent is good for your organization and for you
as a leader. Promote people around you, giving them opportunities to match or even
surpass your success.
3. Acknowledge the accomplishments of others. If things go well, give away the
credit. If things go poorly, take the fall. This humble approach will ensure your
team rallies behind you.

 

 

Leadership 2009, Week Twelve Summary

November 28th, 2009

 

This week we dealt with the subject of leadership and organizational change. We discussed the work of Sharon Parks (Leadership Can Be Taught) on why people resist change. Following Goffee and Jones (HBR,2001) we also looked at what people want from work, namely, a feeling of significance, community and excitement. We also looked at research about the pyramid of employee engagement.    

Reversing the prospect of organizational decline is where transformational leadership comes to the fore. Transformational leadership is about inducing positive change in organizations and it involves followers in a dynamic partnership for change (motivation), making followers into leaders themselves (delegation, trust and training), and shaping new values for the organization (modelling the way,vision and communication). The class then went on to review John Kotter’s eight steps to transforming organizations and why these efforts sometimes fail. The discussion ended with some practical advice to students about dealing with the stress of change as a follower.

Film presentation ended this week. Congratulations to all groups on your work.

Among the questions students should review from this lecture are:

1. What are the reasons transformation efforts fail in organizations?

2. Why is the commitment of followers so key to successful organizational change?

3. What does it take to truly engage followers and what do bad leaders do to frustrate engagement?

and from the lectures on communication and motivation,

1. What are the 5 messages leaders must manage?

2. Margaret Weil says that every leader must tell a story. What are the main components of any leader’s story?

Next week, we will conclude the class for 2009 by reviewing the main themes of the course and wise sayings, anecdotes, and stories about work including leadership lessons in business and public life. There are no readings for next week. Students are reminded that they should have started their answer to the take-home portion of the final exam which is due at 9AM on December 13th, 2009